Privacy Policy

Introduction

This Privacy Policy outlines how Interplay Concepts collects, uses, and protects the personal information of its customers. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, billing address, and phone number.
  • Order Information: Details about your purchases, including product information and order history.
  • Payment Information: Credit card or other payment information necessary to process your orders.
  • Usage Information: Information about how you interact with our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and manage your account.
  • Customer Service: To provide you with customer support and address any inquiries or issues.
  • Marketing and Promotions: If you have opted in, we may use your email address to send you promotional offers, discounts, or other marketing communications. You can opt out of these communications at any time.
  • Shipping: Ship the item(s) back to the return address provided in the return authorization. Please retain a tracking number for your shipment.
  • Improving Our Website: To analyze website usage and make improvements to our services.

Sharing Your Information

We do not share your personal information with any third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders, such as payment processors and shipping carriers. These third-party service providers are required to maintain the confidentiality of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.

Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request the deletion of your personal information.
  • Opt out of marketing communications.